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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

wendy griggs

May 19, 2023

5  out of  5 rating by wendy griggs
"Very pleasant and helpful!"

Zachary Wells

May 4, 2023

5  out of  5 rating by Zachary Wells
"Excellent service"

Matt Bruening

April 28, 2023

5  out of  5 rating by Matt Bruening
"Extremely patient and easy to deal with"

Donald Weaks

March 29, 2023

5  out of  5 rating by Donald Weaks
"Michael Bradstreet and his team do a very thorough job of reviewing coverages to ensure everything is optimized. I am very pleased with the and would highly recommend them."

Angela DePalma

March 28, 2023

5  out of  5 rating by Angela DePalma
"Erin was very helpful and was able to answer my many questions. She worked to get me the best rates and coverage."

joe hebert

February 27, 2023

2  out of  5 rating by joe hebert
"They took off the wrong vehicle on our insurance and added the wrong one when we clearly stated what was needed. We went without insurance on the proper vehicle for 6 months. Tried again about 2+ weeks ago and still no completed coverage listed. The behavior when we called weeks ago was that of trying to blame us for their mistake. We called today to get it fixed again so hopefully someone will care enough to fix it properly.this location has been less able to deal with our coverage than the previous location that retired out of business."

Alec Propst

February 16, 2023

5  out of  5 rating by Alec Propst
"Everyone at this office location is responsive, diligent, and efficient. If I need something same-day, it is rarely an issue!"

Sarah Suagee

February 15, 2023

5  out of  5 rating by Sarah Suagee
"Always helpful when I have to call. I’ve been with State Farm for years and I won’t be changing anytime soon. I’ve never had to do anything with claims, but every time I call they are always friendly and on top of things."

Vivian Williams

February 6, 2023

5  out of  5 rating by Vivian Williams
"Very thorough and informative. Thank you!"

Nancy Byer

January 28, 2023

5  out of  5 rating by Nancy Byer
"I highly recommend Pat White State Farm. Thank you so much!"

Kurt Ingalls

January 23, 2023

5  out of  5 rating by Kurt Ingalls
"Great Company !!!!!"

Audrina Blount

January 18, 2023

5  out of  5 rating by Audrina Blount
"Very helpful"

Fredtashia Martin

January 17, 2023

5  out of  5 rating by Fredtashia Martin
"Thank you ☺️"

Elaine Ludtke

January 3, 2023

5  out of  5 rating by Elaine Ludtke
"Changing my auto insurance to State Farm was quick and easy. Michael was a great help."

Ramon Goheen

December 29, 2022

5  out of  5 rating by Ramon Goheen
"I am a Real Estate investor. I have worked with multiple insurance agencies since my wife and I started our business five years ago. I ran into the same issues over and over again; which mainly boiled down to terrible service. I could never talk to my contact when I needed them, it took forever to get a reply on an email (if any reply), automated systems instead of people, I would have to chase someone down with repeated phone calls, etc…. The first time I spoke with Pat about switching to his agency, I told him what my experience had been. He assured me that his agency and his team regard customer service as the key to not just gaining customers, but keeping them. He promised that someone would always answer the phone and get me answers when I needed them. His team has been nothing but professional and supportive to any and all of my insurance needs. Additionally I found the cost of my policies have been about the same or less than the companies I had been doing business with. Everything Pat promised has been exceeded."

Shawn Chennat

December 16, 2022

5  out of  5 rating by Shawn Chennat
"Kimberly at Pat's was extremely helpful, patient and knowledgeable about all statefarms policies such that she could clearly explain all areas of concern and confusion to be easily understood to see if whatever they had to offer would be right for my needs. At no point I felt like she was just trying to sell me on something but making sure I understood the process of everything that she was suggesting and looking into. She's solid and provides the textbook definition of excellent service."

Terri Hernandez

December 9, 2022

5  out of  5 rating by Terri Hernandez
"Lindsey was so kind and helpful with answering all our questions. Best service I’ve ever had"

Janet Thompson

December 6, 2022

5  out of  5 rating by Janet Thompson
"Lindsey Zimmer was extremely informative in regard to each of the policy coverages. She didn't attempt to sell me any coverage I didn't want or thought I needed. I'm excited to be a policy holder in your company. Sincerely, Janet Thompson"

Libba Murphey

October 12, 2022

5  out of  5 rating by Libba Murphey
"Courteous, efficient, friendly service."
Profile photo of Michelle Taiclet

Michelle Taiclet

September 2, 2022

5  out of  5 rating by Michelle Taiclet
"Suzanna was very helpful with getting the document I needed during the floods in Richland Hills."

Kathy DiGiovanni

August 15, 2022

5  out of  5 rating by Kathy DiGiovanni
"Pat White and staff attend to every need without pushing things on you. They really care for there clients."

Dominic Lorenz

July 29, 2022

5  out of  5 rating by Dominic Lorenz
"Jaiden Littlejohn quickly helped me and made the experience easy with no stress. Thank you!"

Alexis Rhodes

July 26, 2022

5  out of  5 rating by Alexis Rhodes
"The customer service of Michael and Patrick is excellent! I was emailing with Michael originally, and they greeted me by name and got me taken care of! Thank you State Farm so much! New brag alert: I needed to add a driver to my policy and I initiated everything via text and then Kimberly called me! The best customer service and got me taken care of in less than 5 minutes! I love State Farm!"

Ginger Conduff

June 27, 2022

5  out of  5 rating by Ginger Conduff
"The staff is very friendly, yet professional. Michael Bradstreet was very attentive and went above and beyond to help me with my auto insurance. He saved me $400 a month! I am very grateful! These guys are wonderful!"

Allan Solmon

June 17, 2022

5  out of  5 rating by Allan Solmon
"Karen does a great job!"